Why am I paying for a 30 min dog walk, when at most, I’m getting 25 min?
At most, my dog walker “walks” my dog for 25 min. But most of the time, it’s 19-25 min on my rover cards, with them only walking 0.4-0.6 miles. I understand that the 30 min dog walk is from the time they enter the premises until they lock up, which includes leashing the dog, returning with the dog, and giving it water and a treat, etc. But 22 min, or even 25 min, is not 30 min. So why am I paying for that?? I have a very high energy puppy that I take on multiple walks a day. On my days off, I usually spend between 1.5-2 hrs, outside walking with her. We easily cover a mile in less than 20 min, so why can’t the dog walker cover more ground and spend more time actually walking her? Is this the standard for Rover?
Every walker is different! You should ask your walker to describe a typical walk for them and if you'd like them to make adjustments ask. A 20 minute mile is a power walk. When I keep to the time my walks are usually between .8 - 1 mile in a 30 min visit. Depending on the pup of course.
bring it up and ask them how they are accounting for the full 30 minutes of time. Maybe they don’t hit start on their App when they first arrive, and that’s why there is not 30 min on the clock.